The Discovery process will identify key functionality and design issues of the project. Listening is a key component of this phase in order to communicate business processes and determine specific requirements and functionality.


Utilizing the pre-defined documentation, created in the earlier phases, the project is built to specification and tested for accuracy and compliance with business rules.


Specific requirements are identified, defined and documented. Business Requirements and Scope of Work Documents are created and presented for approval.


Project is launched live and analyzed. This may be an ongoing effort in which case, the analysis will be interpreted and the process returns to the Define phase.


The structural layout of the project is defined. Information Architecture plays a key role in meeting the defined requirement. Creative design involves the overall ‘look & feel’ as well as any branding or graphic elements.


If the project is not ongoing, final delivery involves training, documentation and final release of all finished materials